Intention Based Modelling of Organisational Change : An Experience Report

The traditional approach to information systems development has proved to be too monolithic for dealing with highly complex, multidimensional, organisational change issues. In the traditional paradigm, little attempt is made in understanding how the proposed system relates to other organisational components or the effect that the system will have on the enterprise itself. This lack of knowledge ramifies throughout the system development process, making it difficult to identify organisational needs and constraints, to determine viable system solutions, or to evaluate alternatives. This paper puts forward an intentional framework whereby, intention based modelling provides the basis for both understanding and supporting organisational change and helping the development of information systems supporting the organisation. Application of the framework is demonstrated through the use of parts of a large industrial application concerning the reorganisation of a European electricity company.